Shoppers Expectations Of Physical Retail


Mood Media, the world’s leading experiential media company, collaborated on a global research study in October with Miya Knights, a retail expert, author and publisher, to gain an understanding of the evolving customer expectations of physical stores. The survey focused on trending consumer habits around the world to understand and predict the ever-changing role of physical retail.

In this article, we’ll share some of the key findings from the study that provides insight into how you might provide a more elevated and engaging in-store experience for your customers.

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Sources include:

Retail Dive







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